The New Orleans Fire Department responded to a three-alarm fire at the Royal Sonesta on Bourbon Street.
According to the fire department, they were dispatched to the hotel just after 11 a.m. due to reports of a fire on the second floor in a storage room.
When the fire department arrived, they began initiating fire suppression and a rescue operation.
One person in a wheelchair was rescued from the fourth floor, and a couple from the second floor was evacuated from their balcony.
Julien Barnes, a guest who was rescued from the hotel with his wife, told WDSU that he had received an automated notification from the hotel stating that there was an emergency.
Barnes said that a loud voice then came over the speakers, saying it was not a drill and guests should calmly evacuate the hotel.
According to Barnes, he and his wife had to be rescued from the balcony due to the smoke near their door.
WDSU has reached out to the Royal Sonesta Hotel for more information on the fire.
At the time of this publication, a response had not been received.
READ MORE:New Orleans Fire Department responds to fire in the French Quarter
