The Louisiana Department of Insurance has released new flood, auto, and homeowners insurance guidance for policyholders affected by Tropical Storm Arthur.
Residents are encouraged to visit the LDI Storm Resource Center webpage, which streamlines access to critical information ranging from storm preparation and recovery to the post-disaster claims process.
Click here to download the Tropical Storm Arthur Insurance FAQ.
The LDI offered the following tips on filing a storm damage claim:
- Contact your insurance company or agent first to file a claim. Be ready to provide your policy number and an initial damage assessment if possible. Make sure your agent and insurance company have your correct contact information.
- Take pictures or video of the damage before cleaning up and making temporary repairs. Attempt to separate damaged personal property from undamaged items, but do not throw them away. Keeping damaged items will give the claims adjuster a more complete inventory of property loss.
- Policyholders have an obligation to mitigate further damage by taking protective measures, such as putting a tarp over roof damage or boarding up broken windows. Keep receipts for expenses incurred in taking these temporary measures.
- Bad actors may attempt to take advantage of storm victims as they recover and rebuild. Some of these practices include unlicensed individuals posing as contractors or inspectors, fake solicitations for disaster donations, and false offers of state or federal aid. These scam attempts can be made by phone call, text, email, postal mail or door-to-door.
- When an adjuster or contractor visits your property, ask for license and identification. You can call the LDI at 1-800-259-5300 or visit our website to verify his or her licensure.
READ MORE:Louisiana Department of Insurance releases new guidance following Tropical Storm Arthur
